Translate

OUR VISITER ON DATE

Sunday, January 31, 2016

Government announces first batch of 20 smart cities

Press Information Bureau
Government of India
Ministry of Urban Development

28-January-2016 17:58 IST
Government announces first batch of 20 smart cities from 11 States and Delhi 
23 States/UTs left out to participate in fast track competition 

Selection through competition totally objective and transparent, says Shri M. Venkaiah Naidu

20 cities propose an investment of Rs.50,802 cr over five years; All cities to resort to PPP

26,735 acres area in 20 cities identified for making them smart
            The Government today announced the 20 winners of the Smart City Challenge competition for financing during this financial year. Announcing the cities here today, Minister of Urban Development Shri M.Venkaiah Naidu said that the winners were from 11 States and the Union Territory of Delhi and the selection was totally objective and transparent based on standardized processes.
            Shri Naidu further said that Smart City Mission marks a paradigm shift towards urban development in the country since it is based on ‘bottom up’ approach with the involvement of citizens in formulation of city vision and smart city plans and the Urban Local Bodies and State Governments piloting the mission with little say for the Ministry of Urban Development. He also observed that it was for the first time in the country and even in the world that investments in urban sector are being made based on competition based selection of cities.
            Informing that 1.52 crore citizens participated in shaping smart city plans of 97 cities and towns in the first round of competition, Shri Naidu said that this enthusiastic participation of people is a major positive outcome. 
            3 cities from Madhya Pradesh, two each from Andhra Pradesh, Karnataka, Tamil Nadu, Gujarat, Maharashtra and Rajasthan and one each from the remaining five made it to the winning list.
            The Minister informed that 23 States and UTs who could not make to the list of winners will be given an opportunity to participate in a ‘fast track competition’. Each top ranking city form these left out states can upgrade their smart city proposals and submit them by April 15, this year for inclusion in the mission.
            Shri Naidu informed that the 20 winning cities and towns have proposed a total investment of Rs.50,802 cr over five years with all the cities proposing Public-Private-Partnership as a major vehicle of resource mobilization. 10 of the 20 cities have proposed to mobilise Rs.8,521 cr under PPP model while others have also indicated this option. A total area of 26,735 acres has been identified by these cities for making them smart through necessary interventions.
            Elaborating on the advantages of Smart City Mission, Shri Venkaiah Naidu said that this leads to integrated urban planning by addressing the issue of infrastructure, land use planning, transport, urban design and architecture in a holistic manner unlike in the past. Stating that building a smart city is not a destination but a series of small steps in that direction, Shri Naidu said that the country has taken one such step today. 
            The Minister said that urban local bodies are taking a quantum jump to improve their capabilities and have resorted to SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis of each city for coming out with city vision. 
            The 20 smart cities announced by Shri Venkaiah Naidu were :
           
Rank
City
State
1
Bhubaneswar
Odisha
2
Pune
Maharashtra
3
Jaipur
Rajasthan
4.
Surat
Gujarat
5
Kochi
Kerala
6
Ahmedabad
Gujarat
7
Jabalpur
Madhya Pradesh
8
Visakhapatnam
Andhra Pradesh
9
Solapur
Maharashtra
10
Davanagere
Karnataka
11
Indore
Madhya Pradesh
12
New Delhi Municipal Council
Delhi
13
Combattore
Tamil Nadu
14
Kakinada
Andhra Pradesh
15
Belagavi
Karnataka
16
Udaipur
Rajasthan
17
Guwahati
Assam
18
Chennai
Tamil Nadu
19
Ludhiana
Punjab
20
Bhopal
Madya Pradesh
            Of these 20 cities accounting for a total population of 3.54 crore, 5 have  population below 5 lakhs each, 4 in the range of 5-10 lakhs, 6 in between 10-25 lakhs, 4 between 25 and 50 lakhs and only Ahmedabad has above 50 lakhs.

LETTER ADDRESSED TO THE HON`BLE MINISTER, COMMUNICATIONS & IT ON MISERIES AND UNTOLD SUFFERINGS FACED BY THE STAFF IN CBS &CIS ROLLED OUT OFFICES THROUGHOUT THE NATION – IMMEDIATE AND PERSONAL INTERVENTION REQUESTED TO REIN IN THE SITUATION.
No. PF-35/CBS/2016                                                                  Dated: 20th January, 2016

To
            Shri Ravi Shankar Prasad,
            Hon`ble Minister, Communications & IT,
            Government of India,
            New Delhi-110 001
Sub: Miseries and untold sufferings faced by the staff in CBS &CIS rolled out offices throughout the nation – Immediate and personal intervention requested to rein in the situation.
            With due respects and profound regards, we are perforced to bring the following to your kind notice for your immediate intervention and to halt the hasty exercise without minding the adverse effects in implementing the CBS and CIS by the administration in the Postal department.

            At the outset, we wish to make it clear that we are not against to the modernisation of the postal service and we are welcoming the recent changes taken place in the department in the arena of modernisation. In fact, it is the postal service that only modernize without engaging any experts or other agencies with the fullest cooperation and optimum utilization of the staff particularly the Postal Assistants called as Systems administrator with their personal knowledge which they already acquired in the computer oriented operations. Even today the same officials only attend faults and servicesby releasing so many patches to the software and maintain properly whenever required and not depending the agency services and without any extra remunerations.
            Now, ahasty exercise is being carried out by the department and CBS migration is undergoing in large no. of offices in many Circles without minding the capacity of the network and the peripherals available in the offices. Till time more than 6000 offices are rolled out to CBS, due to the pressure exercised by the Department in haste.  Because of such anunrealistic fast approach, the end users   at the Counter area are affected very badly, and the public are also suffering a lot.
            Whereas, in Banking Sector, when such migration is undertaken, it has been carried out in a phased manner; for example, in SBI, the leader in Banking sector, the migration was made only in 100 branches at the  first year and so on.
            It is the known fact that the staff are suffering and struggling with the outdated computers and peripherals, which were purchased during the year 2000 to 2005 that is at the time of introduction of computer in the post offices and no adequate funding has been made so far to replace or substitute them till date and as a whole the Department is surviving with very old outdated hardware. Even proper up gradation of CPU has not been made in many areas and the Software loaded is upto Windows XP, almost in most of the offices. Finacle can be  loaded only with Windows 7 and  hence  the  officers at ground level are  pressurized to use pirated version of Windows 7, which is  totally illegal and  leads to  legal litigation from  Microsoft. The staff are compelled to work in the outdated mode with pirated software, resulting in non-operation.

            The MOU made with M/s Sify, for network integration is limiting to low bandwidth such as 128 Kbps to 256 Kbps in single and double handed offices, and 256 kbps to 512 kbps in ‘A’ class to LSG offices resulting in sluggish connectivity and takes hours together to transform the data. This results in hang over and the transactions could not be able to be made at the instant, as the Department expects. It requires at least 1 to 4 Mbps and M/s Sify refused to increase the bandwidth now. Despite these facts were brought to the notice of the Secretary, Department of Posts several times, still there is no action to upgrade the bandwidth to the existing needy offices but going on introducing CBS in new offices and creating the problems further.
                                                                                 
            End of day process cannot be made after validation/supervisor verification and the staff has to wait for the nod from the Infosys, even after midnights on several days and at times it can be made on the next day morning.  Even the women employees are compelled to   complete the EOD process in midnights and their husbands or wards waiting till midnights to carry home. They could not attend even their family, personal and social obligations, resulting in loss of mental balance, family problems, stress and social problems. There is no safety and security for the women employees leaving the office by late nights, especially in rural areas, where there is no transportation available. It is our responsibility to ensure the safety and security of the women employees and no untoward incident should be allowed to happen as in case of Jyoti Singh Pandey of New Delhi.

            Even the Help desk provided is not answering and the end users are taken to task and receiving brick bats from the irate public.  This results in  closing of  accounts in large numbers  that too,  can be made  not on the  date of presentation but  after few days  and  our  Department loses  large  chunk of customers, because of the miscalculations, wrong estimations  and over ambitious stand of the  bureaucrats. If the particulars about the closure of accounts by the public in the CBS introduced offices is collected, it will establish our concern about the service.
            Consequent to the increase in large number of Post Offices on CBS, it was observed for the past four months that the Data Centre Closure process is executed during day time that too during peak Counter hours. This results in slow accessibility of Finacle throughout the country. Irrespective of bandwidth, the Finacle slowness has been experienced in all Post Offices in the recent past. This affects the public services very badly during the peak hour viz.from 11.00 am to 03.00 pm on daily basis.
            Further, due to Finacle slowness, the most affected operation is the Cheque Clearing operations.  The Clearance House sends the images of the cheques to the Head Offices at around 08.00 am in the morning. The onus of furnishing the information pertaining to Bounced Cheques, that too before 11 am to the clearing house, lies on the respective Head Offices.  If the information pertaining to Bounced Cheques is not received before 11.00 am from the concerned HOs, the entire amount of Inward Clearance cheques are deemed to be CLEARED by the clearance house.  This leads to encashment of bounced cheques, the responsibility of which lies on the shoulder of the  poor officials and they have to face contributory negligence  recoveries.
            Since from the day of the first migration, the staff unions are complaining about the deficiency in services provided my M/S Infosys Ltd, especially facing enormous problems in the Finacle Software, besides bandwidth, network, transmission and Server problems. On each and every occasion or from the day we are complaining at all levels, there is one word reply that, everything will be set right and put into rails one by one as this is only the transition period and everybody should bear with, in the interest of the Department. This is the saying mooted out and spread everywhere, from top to bottom.  Now the 2 years Contract period for total the implementation is nearing completion and there is no sign of improvement and the problems persist and aggravate everywhere. It is most unfortunate to mention that the postal employees are all bearing with all these hardships and sufferings, in the interest of M/S Infosys.
            Because of all these deficiencies the Department not only losing the customers, besides there is huge loss of man days and  due to non-operation  there is huge loss of  money. This should be compensated with. There is a penalty clause in the Contract for deficiency in service. Instead of pulling the poor ground level officials, the application of penalty clause may perhaps be considered and applied on the service providers’ viz. Ms. Infosys and M/s Sify. It is reported that India Post has undertaken the project for switching over to Core Banking Solution platform with a total project outlay of Rs.800 crores.  Hence, in the interest of the Department, we request the Hon’ble Minister for Communication to pursue with, on the direction, in order to pull the vendor and to save the customer services, the image of the Department and the public money.

            The following are the few examples the staff facing across the counters which have not been attended by the department but expanding the problems to more offices in the nation.
1.    Connectivity is the major problem which is damping the image of the Postal Department.
2.    Slowness & non accessibility of Finacle server affects the day to day work. (Each and every transaction getting an error message “COULD NOT CONNECT THE SERVER”, “SERVER IS NOT ACCESSIBLE”, “PLEASE CONTACT YOUR ADMINISTRATOR”, “WEB PAGE COULD NOT OPEN THIS PAGE” etc.,)
3.    “USER ALREADY LOGIN” problem is occurring very often. In single handed offices System Administrator should alone rush and resolve this problem.
4.    Even in first attempt an error message “USER ID IS LOCKED. PLEASE CONTACT ADMINISTRATOR” and could not able to access the finacle. “CSAC” menu only authorized to CPC. SO that they can only reset the user ID. ‘CSAC’ menu option may kindly be provided to Divisional SPO or concerned System Administrator.
5.    Report option not working properly.

i)             E.g, There is no provision to generate/print SSA LOT
ii)            Certificate numbers not shown in the KVP/NSC certificates daily issue report
iii)           Sometimes MIS & SCSS account numbers not shown in the LOT of counter transactions
iv)           There is no provision to print the previous days LOT, Consolidation, KVP/NSC Issue & Discharge journals, SB automatic credit report etc.,
6.    Total menus available in the Finacle not educated to all the officials. (Like CMRC, HABI, HPSP etc.,)
7.    Inadequate training to the officials. Online training not given to the officials at the time of the training period. All the training were given to theoretically not practically (Eg., Agent transaction, Certificate discharge, Inventory movement etc.,)
8.    SOL/Role change not effectively used by the administrative level. Whenever PA of the CBS counter proceeds on leave in his user ID working with other officials.
9.    Some POSB rules are blindly violated in the CBS Finacle software. Eg., RD account can close even on the same day of opening, not bothering about the eligible date of birth for SSA account etc.,
10.  No clear cut ruling about the other SOL transactions whether we can update the pass book entry of other office?
11.  Changing of rules very often. Officials could not able to update the current rulings.
12.  Even modifying the CIF ID no message received for deposit and withdrawal.
13.  Deposits and withdrawals allowed to Supervisor option also. This cause to verify the transactions. Other office supervisor only can verify these transactions.
14.  If someone office transaction verified at other office that particular transaction shown in the verified office’s LOT not in the transaction performed office’s LOT.
15.  Certificate numbers not shown while issuing KVP/NSC certificates.
16.  There is no option to reprint the certificate. If one forget to print the certificates there is no provision to print the same in future.
17.  In the cheque clearing option facing much difficulty to find out the bank code, branch code, POSB cheque option not available in the said menu.
18.  “ALREADY SESSION AVAILABLE” error message shown frequently.
19.  BAT & DLT not shown in CBS Finacle.
20.  If any withdrawal done no provision to block such amount till verifying the said transaction. There may be chance to withdraw the amount by using ATM card. In banking sector if any amount withdrawn such amount will be blocked and cannot withdraw by using ATM card.
There is not tangible action either by the department or by the vendors so far. Based on the above, our Union requests the Hon’ble Minister of Communications that
i) to stop  such unmindful migrations into  CBS/CIS  immediately till settlement of the problems reported ;
ii) to provide adequate  infrastructure to the  ground level offices,  such as replacement of systems, computer peripherals , UPS, battery, printers  etc.  immediately;
iii) to improve the bandwidth  of sify network   at least to the  level of  512 kbps in single handed offices and to the level of  4Mbps in Head Post offices ;
iv) to centralize the EOD process at CPC  level  in all circles and to relieve the official at ground level after completion of validation process , without  late night detention ;
v) to centralize the cheque clearance work  at  CPC  level, since  it is  now under  CBS ;
vi)  to ensure  the operation of  CBS  without  interruption/slowness during  peak hours  to cater  the  need of the  common public .
            As we have no positive response from the department to mitigate the sufferings of the staff deployed in the CBS introduced offices and as an act of adding fuel to fire, the department unmindfully is introducing the CBS in the remaining offices and losing the customers as well as causing mental torture to the officials, we have no other alternate except to bring these facts before the Hon’ble Minister and seeking his personal intervention to create a congenial and calm working atmosphere and ensure a correct and well planned expansion of CBS further in the Department of Posts.
            May we request your response, Sir,
[
            With Profound regards,
                                                                                                            Yours sincerely,
                                  
                                                                                                            (R. N. Parashar)
                                                                                                 Secretary General (NFPE) &
                                                                                           General Secretary (AIPEU Gr.-C)


Saturday, January 16, 2016

LETTER TO CIRCLE SECRETARY REGARDING FINACLE PROBLEM

ALL INDIA POSTAL EMPLOYEES UNIO GROUP C
SHIVAMOGGA DIVISION, SHIVAMOGGA 577201
No;1/STF/Pres/2016/dlgs                                                      Date;16.01.2016

To,
Com.Janaki Ram,
Circle Secretary,
AIPEU Gr C
Karnataka Circle
BENGALURU.

Dear Comrade,

        Good morning,

        I am with painful note addressing this letter to you to take up the issue with appropriate level.

        In Karnataka Circle the migration of all 58 HOs have been completed and only few SOs are left for migration.  This will also be completed by March 2016.  But the problems facing by employees are not addressed by any officer.

        Since last one week the finacle is very slow and in many offices this is not at all working.  In almost all offices the customers are cursing the officials at the counters as they are not in a position to get transactions in the office.  The officials are become helpless.  Added to this in Shivamogga division, about 36 officials user IDs were locked on Wednesday.  It was able to get de- locked only at about 7.30PM. Officials forced to sit in the offices up to mid night for finishing the work.  This has become a usual practice in now a days.    The divisional administration is not at all bothering about this and not at all caring for this.  They are showing their hands towards RO/CO and pressing for EOD only.  The staffs are ready work but the working atmosphere is not at all there in the office.  Either main server is not connecting, net work problems, shortage of staff etc., The officials in the ground level are frustrated over the attitude of administration.   Added to this they have to face the customer and take the blame from the customer for no fault of them.   This not only problems of Shivamogga but it is a problem all over the circle.

        Kindly take up the issue with the concerned and urge for immediate necessary action in this regard.
        I hope that you will take this in right perspective and come to rescue of the official who are in need of some relief.

        Thanking you,

                                                                        Yours faithfully,


                                                                       (PRAKASH RAO)
                                                                DIVISIONAL PRESIDENT

Copy to; 1. Divisional Secretary, AIPEU Gr C Shivamogga.
             2.Com.Chandrashekar, Circle President, AIPEU Gr C, Bengalure
             3. Press